The fine print, written plainly.
Our terms, policies, and disclosures in one place. We try to write in human English instead of legalese — but Satsume is a protocol that touches money, identity, and speech, so some sections necessarily get technical.
This page is a working draft maintained by the Satsume team. Final legal language will be reviewed by counsel before public launch. If you spot something that looks wrong, email [email protected].
01 Terms of Service v2026-06-08
These Terms of Service govern your use of the Satsume protocol, our websites, mobile experiences, and any related smart contracts (collectively, "Satsume" or the "Service"). By creating an account, connecting a wallet, or otherwise using the Service, you agree to these terms. If you don't agree, don't use Satsume.
Use of the service. Satsume provides a creator-coin launchpad, a commerce engine ("CommerceOS"), and supporting infrastructure. The Service is provided to you on an "as is" and "as available" basis. We may add, change, suspend, or remove features at any time, including during testnet phases where breaking changes are expected. We will give reasonable notice for changes that materially affect your account or holdings, but we cannot guarantee uptime, immutability of off-chain features, or compatibility with any specific wallet, browser, or jurisdiction.
Eligibility. You must be at least 18 years old and legally able to enter contracts in your jurisdiction. You must not be located in, ordinarily resident in, or a national of any country listed in our Sanctions Policy, and you must not appear on any sanctions list maintained by OFAC, the EU, the UK, the UN, or comparable bodies. Creators using CommerceOS to sell goods or services may face additional eligibility requirements based on what they sell.
Account responsibilities. You are responsible for keeping your wallet keys, email-login credentials, and any team-member access tokens secure. We cannot recover your wallet keys, and we cannot reverse on-chain transactions you authorize. If you grant team members permissions (see Settings → Team), you remain responsible for actions they take. If you suspect unauthorized access, revoke team access immediately and rotate any embedded API keys.
Content ownership. You retain ownership of the content, products, and intellectual property you publish on Satsume. By posting content to a Satsume storefront, profile, or community feed, you grant Satsume a worldwide, non-exclusive, royalty-free license to host, display, cache, and distribute that content to the extent necessary to operate the Service. You can remove content at any time, but on-chain artifacts (transactions, mints, receipts) cannot be deleted by their nature.
Prohibited uses. You may not use Satsume to: launder funds, evade sanctions, commit fraud or market manipulation, infringe intellectual property, harass or threaten other users, sell unlawful goods or services, impersonate another person or creator, scrape the service at scale without permission, or interact with the Service via automated systems in ways that disadvantage other users (including coordinated wash trading or sniping bots designed to exploit Phase 2 transitions). We may suspend accounts and freeze platform-level access to off-chain features in response to violations.
Termination. You may stop using Satsume at any time. We may suspend or terminate your access to off-chain features (profile, storefront, team access, hosted UI) for any of the reasons above, or in response to legal process. Termination does not affect on-chain holdings — your tokens, NFT Receipts, and any wallet-resident balances remain yours, since they live on the underlying blockchain and are not custodied by Satsume.
02 Privacy Policy v2026-06-08
What we collect. When you create an account, we collect the email or wallet address you sign in with, any display name or handle you set, and basic profile metadata. When you use CommerceOS as a creator or buyer, we collect transaction metadata, shipping addresses (for physical goods), and any KYC information required for higher-tier features (see AML / KYC). We collect device and usage data — IP address, user agent, pages visited, referrer — to operate the Service and detect abuse. On-chain activity (token holdings, trades, mints) is inherently public; we don't "collect" it so much as observe it.
How we use it. We use the data we collect to operate Satsume, prevent fraud and abuse, comply with legal obligations, send transactional emails (purchase confirmations, security alerts, dispute notifications), and improve the Service. We may produce aggregated, de-identified statistics for product analytics and public reporting. We do not sell personal data to third parties for advertising purposes.
Cookies. We use cookies and similar storage (localStorage) to keep you signed in, remember your theme preference, and run anti-abuse checks. See our Cookie Policy for the full list and opt-out instructions where applicable.
Third parties. We share data with service providers that help us run Satsume — hosting (cloud infrastructure), email delivery, fraud detection, KYC partners (Persona, Stripe Identity), payments processors for fiat on/off ramps, and the public blockchain networks Satsume settles on. We share data with law enforcement when legally required and with our auditors and counsel under confidentiality. We do not allow service providers to use your data for their own marketing.
Your rights and contact. Depending on where you live, you may have rights to access, correct, export, or delete the personal data we hold about you, and to object to certain processing. Email [email protected] to exercise these rights — we'll verify your identity (usually by signing a message from the wallet associated with your account) before acting. We cannot delete on-chain data; we can only remove our off-chain references to it.
03 Risk Disclosure v2026-06-08
Creator Coins are not investments. Tokens minted, traded, or mined through Satsume are utility tokens tied to a creator's commerce activity. They are not securities, not equity, not debt, and not a claim on any company's assets or future profits. They are not insured by the FDIC, SIPC, or any government insurance scheme. Buying a Creator Coin does not give you ownership in a creator's business, voting rights over their decisions, or any guaranteed future payout. The buyback mechanism is a protocol-level routing rule, not a promise of return.
Volatility. Token prices can change rapidly. During Phase 2 of any launch, prices typically move sharply. Bonding-curve mechanics, sniper taxes, and the underlying creator's revenue profile all affect price discovery, sometimes in ways that are unintuitive. The graduated-AMM phase introduces standard AMM dynamics including impermanent-loss exposure for any participant providing liquidity outside of the protocol-locked initial LP.
No guarantees. We do not guarantee any return on tokens, any specific level of creator revenue, any specific buyback cadence after the protocol minimums, or that a particular token will retain value. Creators are independent. We do not vet their business plans, supervise their content, or commit to their continued participation. A creator may stop selling, lose their audience, or otherwise underperform expectations — and their token will reflect that.
Market risk. Crypto markets are exposed to liquidity shocks, exchange failures, stablecoin de-pegging, MEV (frontrunning, sandwiching), oracle failures, and broader macro risk. Markets can be illiquid, especially for smaller creator launches. You may not be able to exit a position at the price you see on screen, or at any price.
Smart contract risk. Satsume contracts are audited but not bug-free in any absolute sense. Vulnerabilities can exist. Composability with external contracts (Uniswap routers, payment tokens, scheduler keepers) introduces additional surfaces. Tokens you hold could be lost, frozen, or rendered untradeable due to a contract bug or a compromised dependency. We will use reasonable means to communicate and respond to incidents, but we cannot rewind on-chain state.
Regulatory uncertainty. Crypto and creator-coin regulation is evolving in every major jurisdiction. Future regulation could restrict trading, require additional KYC for participants, force delisting of specific tokens, or change tax treatment of revenue, buybacks, and holdings. We may have to suspend features, block accounts, or change protocol parameters to comply with future law. You are responsible for your own tax reporting.
04 Community Guidelines v2026-06-08
What's allowed. Satsume is a platform for creators and the people who support them. You are welcome to launch a coin, run a storefront, tip and subscribe, comment on creators you like, criticize ones you don't, share your own work, and build community around shared interests. Honest expression — including strong opinions — is fine. Self-promotion of your own creator profile is fine. Memes are fine. Disagreement is fine.
Harassment. Targeted harassment, threats, doxxing, hate speech directed at protected characteristics, and coordinated brigading are not allowed. This applies whether the target is another user, a creator, a team member, or someone outside Satsume entirely. We take a low tolerance to harassment of creators by speculators frustrated with token price action — your portfolio is not a license to abuse people.
Illegal content. Content that is illegal where it is hosted, where the poster is located, or where its target is located is not allowed on Satsume. This includes CSAM (which we report to NCMEC and applicable authorities), credible incitement of violence, sale of controlled substances or weapons that require licensing, and the sale of stolen credentials or financial data. Some of these will lead to immediate, permanent account termination and law-enforcement referral.
Intellectual property. Do not sell, mint, or otherwise distribute content you don't have rights to. If you believe content on Satsume infringes your copyright or trademark, see DMCA / IP Takedowns for our notice-and-takedown process. We respond to valid takedown notices and counter-notices; repeat infringers lose creator privileges.
Enforcement. When we detect or are notified of violations, we may remove content, restrict an account's ability to publish, suspend an account, terminate creator privileges, or — in cases involving fraud or sanctions — restrict access entirely. We aim to be proportional: most first-time issues get a warning, repeat or egregious issues escalate quickly. You can appeal an enforcement action at [email protected].
05 Sanctions Policy v2026-06-08
Satsume complies with U.S. economic sanctions administered by the Office of Foreign Assets Control (OFAC), as well as comparable sanctions regimes in jurisdictions where we operate. You may not use Satsume if you are located in, ordinarily resident in, or a national of a comprehensively sanctioned jurisdiction, or if you appear on any consolidated sanctions list.
Blocked jurisdictions
The following jurisdictions are blocked from accessing Satsume — including account creation, wallet connection, trading, KYC submission, and CommerceOS purchases:
- Iran
- North Korea (DPRK)
- Syria
- Cuba
- Crimea region
- Donetsk People's Republic (DPR)
- Luhansk People's Republic (LPR)
- Any user on the OFAC SDN list
Before participating, every user must affirm in their account settings that they are not a resident, national, or located in any of the above jurisdictions, and that they do not appear on a sanctions list. You can review and re-affirm this at any time in Settings → Legal & Compliance. Knowingly false affirmations void your access to Satsume and may carry consequences under the laws of your jurisdiction.
How we screen. We use IP-based geofencing as a first filter, KYC partner data where KYC has been completed, and address-screening tools to identify wallets associated with sanctioned entities. None of these is perfect; ultimate responsibility for compliance rests with you. If your circumstances change (you move to a sanctioned jurisdiction, a sanction is newly imposed where you live), you must stop using Satsume immediately.
Updates. Sanctions regimes change frequently. We may add jurisdictions, expand screening, or block additional addresses without prior notice. We will post updates here and, where practical, notify affected accounts.
06 AML / KYC v2026-06-08
Satsume is committed to preventing money laundering, terrorist financing, and sanctions evasion through its platform. We implement risk-based Know Your Customer (KYC) checks proportionate to user activity and jurisdiction.
When KYC is required
- Creator launches. Any creator launching a Creator Coin must complete KYC before public Phase 1 starts. This includes identity verification and a sanctions screen.
- Cumulative purchases or sales above thresholds. Buyers and sellers who cross a rolling 30-day on-platform threshold (currently equivalent to USD 1,000 on testnet, subject to revision at mainnet launch) are prompted to verify their identity to continue.
- Fiat on/off ramps. Any conversion between fiat currency and SUME/USDI/NUSD through Satsume-integrated rails requires KYC, governed by the on-ramp partner's own requirements.
- Withdrawal of platform-issued balances. Withdrawals of platform-credited NUSD (testnet points), fee proceeds, and similar balances trigger KYC if they cross the thresholds above.
- Suspicious activity. We may require KYC at any time when transaction patterns suggest structuring, layering, or other AML red flags.
Partners we use
We use third-party identity verification providers to handle KYC. Our current partners are:
- Persona — identity document verification, biometric checks, watchlist screening.
- Stripe Identity — document and selfie verification for users in markets where Persona coverage is limited.
These partners receive the personal data necessary to perform their checks (legal name, date of birth, ID images, selfie) and return a verification result to Satsume. We retain the verification result and a reference identifier; we do not retain the underlying ID images. See Privacy Policy for the broader data-sharing framework.
If you fail KYC, you can re-submit, contest the result with the verification partner, or — where re-submission is unsuccessful — request manual review at [email protected].
08 DMCA / IP Takedowns v2026-06-08
Satsume respects intellectual property rights and will respond to clear, valid notices of alleged infringement under the U.S. Digital Millennium Copyright Act (DMCA) and comparable laws elsewhere.
How to file a notice
If you believe content hosted on Satsume infringes your copyright, send a written notice to our designated agent that includes:
- A physical or electronic signature of the copyright owner or someone authorized to act on their behalf.
- Identification of the copyrighted work claimed to have been infringed (or, if multiple works, a representative list).
- Identification of the specific material that is allegedly infringing — URL, storefront, NFT Receipt token ID, or similar — with enough specificity for us to locate it.
- Your contact information: name, mailing address, phone, email.
- A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
- A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on their behalf.
Designated agent
Send DMCA notices to:
DMCA Agent, Satsume Labs
[email protected]
(Postal address will be added at mainnet launch)
Counter-notices. If your content is removed and you believe the removal was in error, you can file a counter-notice with the same agent following the standard DMCA Section 512(g) format. We will forward your counter-notice to the complainant and, absent a court action within 10–14 business days, restore the content.
Trademarks and other IP. For trademark infringement, right-of-publicity issues, or other IP claims that don't fit the DMCA framework, email [email protected] with comparable detail. We review these case by case.
Repeat infringers. Accounts that receive repeated valid takedowns will have their creator privileges revoked. On-chain artifacts — tokens, NFT Receipts already minted — cannot be retroactively removed, but we will restrict the off-chain surfaces (storefront, profile, search visibility) we control.